House Rules

Orders are only confirmed once payment is confirmed.

Order submitted today will be posted out the next working day. [Malaysian orders only]

International orders will change due to circumstances, we will inform you via message / email once posted out.

We do not do posting on weekends & public holidays.

First Come First Served Basis. 
No reservation of lenses.

Please check for stock with us before making payment.

Once your order has been confirmed, your orders will be sent to warehouse for processing. 
No changing or modifying of orders allowed.

Once orders confirmed, strictly NO refund or cancellation of the order.

Tracking number will be updated via message / email in the evening.

We are NOT responsible for any damages during delivery. However, We try to package the lenses as safe as possible to reduce the risks of breakage.

If you receive the wrong lens / defected lens / mistakes caused by our side , please inform us within 3 days after receiving the parcel. Else we will not entertain. 

Replacement will not be made for lenses which were damaged / stained / lost during postage.

Strictly NO cash posting in the parcel as it is prohibited by courier services. Refunds/balance will be done via bank transfer.

Strictly NO exchange or return of opened lens vials (please inform within 3 days once you've received the parcel) 
Thus, please check the lenses before opening the vial.

Subjective things like comfort differ according to each individual. 
Wearing cosmetic lenses takes some getting used to it, especially if you have never worn contacts before. 
For first time users,We suggest you check with an optometrist before buying/trying contact lenses.
Please note that these lenses are purchased at your own risk.

Our lenses are 100% from Korea and is manufactured by KFDA/ISO approved factories. 

The colour of the lenses displayed in the photos may differ to the colour in person as everyone uses different monitor screens and also the colours may not appear the same due to different lighting.

Enquiries are welcomed.
Only place your order if you're really interested and will make payment. 

For non-serious buyers [Buyers that placed an order but never paid] , you will be blacklisted and your message will not be entertained again.

Bargaining & negotiations will NOT be entertained

We have the rights to change these T&C without notice.

Any enquiries or orders kindly contact us through following methods,

✎ Page inbox: facebook.com/messages/my.lens.house
✉ Email : Numinous.shoppe[at]gmail.com

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